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• ★ ★ ★ ★ ★

  I cannot say enough AMAZING things about Burkland's! We are an ex-military family and we would travel/live all over the world. Both my husband and I grew up and all of our family is located around the Effingham area. almost 4 years ago I had to plan my wedding and only had less than three months to do so. Burklands personally sat down with me and created a lovely fresh vision for my flowers and worked with my tight timeline. Anytime that we needed anything at a drop of a hat, I know that I can always call Burkland's to help me put together a thoughtful arrangement/gift to send to our local loved ones. Not only are their flowers fresh and beautiful, they also carry unique gift items that compliment their arrangements well. The women at their shop always go above and beyond to create special pieces. For example, my grandmother is a gardener- they told me that had little butterflies that glow in the dark that they can put in her arrangement to not only dress it up, but something she can long term. Their prices are great too, I trust them enough that when I call them I just give them a budget and they don't skimp out on anything, they spend my money to the fullest and I really appreciate that! This all comes from someone who isn't keen on buying flowers or getting flowers because most of the time I feel it's a waste of money (that is when they are being delivered by 1-800-Flowers and I have to cut and arrange the flowers myself and they die in less than a week and my husband would spend $60+ on them). So typically I am what you would call a "cheapskate" when it comes to flowers, but with Burkland's I can trust that they will send a meaningful gift with a personal touch as if I were in their shop picking it out myself! Great prices, selection, customer service, and local flower shop!

  Added July 24, 2017 by Holly Glenn
• ★ ★ ★ ★ ★

  We used Burkland's florist to serve our wedding floral needs. We were extremely pleased with the quality and look of the flowers, and they did an AWESOME job for the brides/bridesmaid bouquets. They also did a great job for the Grooms/Groomsmen boutonniere's, as well as the mother of the bride/grandparents, etc. The colors and overall look of the flowers fit exactly the style that the bride was going after, and really went well with the wedding colors/theme.
  
  The only down side was that we had ordered boutonniere's for our two program attendants, that didn't make it with the order. It wasn't by any means a deal breaker considering how pleased we were with everything else. We would recommend them to anyone else seeking a quality florist.

  Added July 03, 2017 by Luke Lack
• ★ ☆ ☆ ☆ ☆

  I called last week to place an order for a customer who had just had surgery. I provided all of the necessary information to Janet from a piece of paper I had sitting directly in front of me-read word-for-word. She did not seem to be listening to me but I was assured that they would deliver it to my customer that day. That afternoon, I recieved a call from a very rude Janet claiming that I had sent her to the hospital and my customer was in fact at home already. I apologized, under the assumption that the address I had believed to be my customer's home address was in fact the hospital. I let her know that I would check and call her back immediately. I confirmed that the address was in fact my customer's home address and called Janet back. At this point, she became extremely rude and accusatory and went so far as to call me a liar, claiming that she would never have written down "hospital" if I had not told her to deliver there. Being in customer service myself, I continued to be very polite and asked that she please deliver the arrangement to my customer at the correct address. At this point, she told me that there would be an additional charge for the extra delivery-which I did not agree with being that it was her mistake that caused the first incorrect delivery. I let her know that while I agreed to the higher charge since my customer lived outside of town, I would not agree to the fee for the first delivery. She told me that if I just wanted to stay at the price point that I was at then she'd just take out all my flowers from the arrangement. Needless to say, neither my coworkers nor myself will be going back to Burkland. We were all completely appalled at the poor customer service.

  Added November 21, 2016 by A Google User
• ★ ★ ★ ★ ★

  I can always count on whatever i send being perfect.

  Added September 13, 2016 by Barb Case